Privacy Policy
Ludviken ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.
Information we collect
When you browse our store we collect technical information such as your IP address and browser type. When you place an order or create an account, we collect your name, contact details, billing and shipping address, email and phone number. Payment card details are processed securely by our payment provider and are not stored on our servers.
How we use your information
We use your information to process and fulfil orders, provide customer support, personalise your experience, prevent fraud, meet legal obligations, and — where you have consented — send you marketing communications.
Sharing your information
We share information only with service providers who help us operate our store (such as payment processing, shipping and analytics), and where required by law. These providers may only use your information to perform their services for us.
Cookies
We use cookies and similar technologies to run the store, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.
Your rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing at any time. To exercise your rights, contact us at post@ludviken.com.
Children
Our store is not directed to children under 13, and we do not knowingly collect their personal information.
Retention & security
We keep personal information only as long as necessary for the purposes described or as required by law, and we maintain appropriate safeguards to protect it. No method of transmission is completely secure, so we cannot guarantee absolute security.
Changes
We may update this policy from time to time. Material changes will be posted on this page.
Contact
Ludviken · Vøyensvingen 2, 0458 Oslo, Norway · post@ludviken.com